Written by: Centre for Men's Health
Last revised: Tuesday 23 June 2020
The wellbeing, protection and safety of patients and staff are always at the heart of what we do at the Centre for Men’s Health and in that context we will continue to offer the best medical service possible during the current Coronavirus (Covid-19) emergency, based on the latest UK Government guidance.
Both our London (25 Harley Street) and Manchester (10 St John Street) clinics have now re-opened and doctors are now seeing patients in person, with full protective measures (see below). Phlebotomy services are also available in London for full venous blood samples to be taken. Outside London, a number of locations are also now available again for patients to have a full blood sample taken.
Please note that patients are required to be examined by a doctor in person before treatment can be prescribed.
Please give our staff a call (020 7486 2277) if you have any questions about current arrangements for blood testing or appointments.
If you have seen recent articles about testosterone and Covid-19 and want to know more, the Centre for Men’s Health has just published an update to keep you informed.
Safety measures for patients attending our London clinic (25 Harley Street)
Pre-screening of all Patients
Patients will be contacted at least 24 hours prior to their appointment to pre-screen for symptoms.
Arrangements in the Building
Patient numbers are being strictly managed to reduce queuing time in the reception area to maintain social distancing.
To maintain safety, the maximum number of patients in any given area at any one time is being limited and we are ensuring appointments are spaced out. This means it is very important that patients should arrive promptly.
Patients are asked to be unaccompanied unless the person attending with them is a designated carer, in which case this must be confirmed in advance. Any carer must be pre-screened in the same way as the patient.
On arrival, everyone will be met by the team at 25 Harley Street and will have their temperature taken, be asked to wash/gel their hands and will be asked to wear a mask. Patients and carers will be asked to confirm they continue to meet the screening criteria on arrival. Those that do not will need to have their appointment rescheduled.
If the patient has a temperature over 37.6C, the patient will not be permitted into the building.
Seating in waiting areas has been reviewed to ensure that we are able to maintain appropriate social distancing between patients, with the minimum amount of seating required being available.
Perspex screens and signage are in place throughout building to educate, maintain distances and ensure safety wherever possible.
Rooms are thoroughly cleaned between patients.
During the appointment
All consultants will wear full personal protective equipment appropriate for the appointment being carried out, including mask, gloves and apron. The patients will also be required to wear masks during the appointment, while gloves will be available for those who would like them as well.
COVID-19 surveillance testing on both staff and consultants is being rolled out in a staged approach.