Coronavirus (Covid-19) Advice for Centre for Men’s Health Patients

Written by: Centre for Men's Health

The wellbeing, protection and safety of patients and staff are always at the heart of what we do at the Centre for Men’s Health and in that context we continue to offer the best medical service possible during the current Coronavirus (Covid-19) situation, based on the latest UK Government guidance.

Both London and Manchester clinics are open

Both London (25 Harley Street) and Manchester (10 St John Street) clinics are open for appointments and doctors are seeing patients with appropriate protective measures (see below). Phlebotomy services are also available in London for full venous blood samples to be taken. Outside London, Express Medicals locations are open for patients to have a full blood sample taken.

We are therefore advising Centre for Men’s Health patients to continue with their treatment plans, including blood testing and appointments, and new patients may also book appointments at our clinics.

Please give our staff a call (020 7486 2277) if you have any questions about current arrangements for blood testing or appointments.

Maintaining a healthy lifestyle, including good diet and exercise is recognized as being even more important than normal during the Coronavirus pandemic, alongside following government guidance on avoiding infection. There is some evidence that testosterone may also play a part in maintaining men’s defences against the virus. If you have seen recent articles about testosterone and Covid-19 and want to know more, the Centre for Men’s Health has published an update to keep you informed.

Safety measures for patients attending our London clinic (25 Harley Street)

Pre-screening of all Patients

Patients will be contacted at least 24 hours prior to their appointment to pre-screen for symptoms and potential exposure to Coronavirus.   

Arrangements in the Building

Patient numbers are being monitored and managed to limit numbers using the reception area and maintain social distancing. 

To maintain safety, we are asking patients to come in on time for their appointments. Consultants must take patients up to the consulting room as soon as they can to limit their time in the waiting area.

Patients are asked to be unaccompanied unless the person attending with them is a designated carer, in which case this must be confirmed in advance. Any carer must be pre-screened in the same way as the patient. If a patient comes in accompanied by someone who has not be pre-approved, we ask them to wait outside.

On arrival, everyone will be met by the team at 25 Harley Street and will have their temperature taken, be asked to wash/gel their hands and will be asked to wear a mask.

If the patient has a temperature over 37.6C, the patient will not be permitted into the building and will be asked to reschedule their appointment.

Seating in waiting areas has been reviewed to ensure that we are able to maintain appropriate social distancing between patients, with the minimum amount of seating required being available. We only allow four people in the waiting room at any one time.

Signs are in place throughout building letting patients know they should stand at least two metres apart. There are signs in the waiting room asking patients to keep their masks on at all times and keep their distance.

Cleaning supplies are put in all the rooms so consultants can clean after each patient.

During the appointment

All consultants wear appropriate personal protective equipment for the appointment being carried out, including mask, gloves and apron. Patients are required to wear masks during the appointment. We encourage patients to bring their own masks before their appointments but if they forget, we do provide one for them.

Please Note: An appointment cancellation must be made with a minimum of 72-hours’ notice (3 business days).  A cancellation fee of £95.00 will apply for late notice (48-hours; 2 business days or less). 

Protection measures taken in our Manchester clinic may differ. 

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